I hate talking on the phone to strangers. My job is mostly self-contained, but I occasionally have to email a manufacturer with a question about something minor. And usually when I have to do that, there are actually a few questions I need answered. For some reason, there is always at LEAST one question that is not even addressed in their response to me. What am I supposed to do? Should I just reply and ask the same questions? Hit "contact us" again on their website and hope I get a different representative answering my question? Just make up the answer? I dunno. It's dumb. Everyone, read the WHOLE email. Twice. THEN start replying. That way I can keep avoiding the phone.
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